When I discovered that my daughter had lice, I was devastated and beside myself! It was just so overwhelming and I had so many other things happening that I just didn’t know what to do. I learned of Lice Lifters from a friend who had an excellent experience. I called that night, after 8:30 p.m., thinking I would at least leave a message so that maybe, fingers crossed, I would get a call the next day and possibly get an appointment in the next couple of days. Well, that’s where my phenomenal experience begins: I received a phone call back within minutes, extremely nice woman, and got an appointment for the NEXT day! When we arrived the next day, the place was immaculate and we were greeted immediately with warm smiles. They took care of us right away, accommodated an extra head check that I had not made an appointment for and all with just amazing attitudes! The kids were able to pick whatever they wanted to watch on Netflix while receiving treatment and eating snacks. The thoroughness of both technicians, Susan and Melanie was beyond GREAT! Nancy was just as wonderful, accommodating and professional!!!! I literally can not say enough good things about this place, I wish they offered more services! The treatment worked wonderfully, as advertised, and the peace of mind you have when leaving there is priceless!